The term "Partially Shipped" means that some items were not available at the moment probably due to split shipments from our warehouses or back orders.

In the event of a split shipment, we are sending your order from two different warehouses (don't worry, you only pay shipping once!) to make sure that receive everything as soon as possible.

Therefore, your order will be shipped in separate packages, generating more than one tracking number and with the possibility of items arriving at different times.

You will not be charged extra shipping costs.

Egotier operates out of Montreal, Toronto, Calgary, and Vancouver, ensuring the fastest delivery. Whether you're located on the East Coast or Central Canada, we can assure fast shipping.

So all the items that you see on our catalog are available coast to coast!

We ship everything directly from our warehouses right to your door for your own convenience.

You can always follow up on your order's progress here.

We always have a special promotion going on at Egotier to make sure we can offer you the best prices possible on your favourite models.

Make sure you regularly consult our coupon code page so that you don't miss out on ongoing promotions!

Stay alert for various showcases and campaigns! 

Be sure to subscribe to our newsletters and never miss out on a deal!

Egotier has decided to focus solely on being the best apparel wholesaler possible, therefore we have stopped offering printing services. We have consolidated all of our efforts to make sure that you can get access to all the best styles for the best prices and you can even take advantage of our competitive quantity discounts. ​ ​

So, you can buy your blanks from us by looking at our amazing catalogue here, take advantage of our discounts, and print locally afterwards, that way you'll save more money!

We are certain that you will always find the best deals you can find!

Standard returns

If you received your order and a product is not to your liking you have 14 days to claim your return. Please send an email to our support team at customerservice@egotier.ca with the subject "RETURNS" and provide the information listed below.

Depending on the return issue, a restocking charge can be issued, more information in the return policy.

Warranty

If you received your order and discover an item that is damaged, defective or otherwise incorrect please contact us as soon as possible. After receiving your package, you have 24 hours to make a claim and provide all the necessary information. Please send an email to our support team at customerservice@egotier.ca with the subject "DAMAGED" and provide the information listed below.

What information do I have to provide?

When making a claim it is important you provide us with the necessary information to help you return your product. Please provide the following information in your email when contacting us at customerservice@egotier.ca

• A photo of the complete packing slip listing the items delivered
• A photo of the outer packaging
• A photo of the open box where the protection can be seen
• A photo of the damage or defect on the product
• A photo of the entire product
• The reference number of the product(s) you would like to return and reason for return.